Manuela Munoz Angel (Manuela Munoz Angel)

Head of Spanish-speaking Latin America, Middle East & Africa Communications Jun 2021 - Present
- Lead a team of 30+ talented communications professionals across 10 countries
- Oversee External and Internal Communications for DiDi, DiDi Food and DiDi Financial Services

Senior Communications Director, North LATAM Mar 2021 - Jun 2021
Los Angeles

- Responsible for the external and internal communications of Uber and Uber Eats in Colombia
- Media and stakeholder relations point of contact
- Spokesperson
- Crisis management
- Storytelling and brand content creation

- Responsible for the external communications and PR of Wingo in 16 destinations in 10 countries in Latin America and the Caribbean.
- In charge of the brand's launch and positioning in press conferences/talk shows, media interviews, industry events, press trips, among others.
- Develop press releases, spokesperson materials, crisis manuals, media pitches, among others.
- Work together with PR agencies and vendors across the region.

- Responsible for the external communications and PR of Copa Airlines and Copa Airlines Colombia in Colombia, Ecuador, Peru, Venezuela, Bolivia, and Guyana
- Accountable for leading PR and media monitoring agencies in each country, it´s staff development and evaluation
- Creator of local strategies and responsible for supervising its leverage
- Serve as primary media and opinion leaders’ contact in every market
- Develop media pitches, press kits, and releases
- Draft executive speeches, key messages, and Q&A documents
- Address crisis and sensitive issues in collaboration with HQ and senior management
- Authorized Copa Airlines media spokesperson
- Lead alliances with influencers, ambassadors or other companies in favor of brand awareness and reputation
- Advice and support communication towards different audiences such as government, travel agencies, passengers, corporate customers, vendors, among others
- Crisis communication advisor and member of the Emergency Response communication center of the airline
- Manage the alignment of internal and external communications
- Training of corporate spokespeople
- Responsible for the planning and development of events and media FAM trips
- Manage the area's budget and vendor negotiation/contracting/billing